Question 1

How do I add a new question and answer?

Accepted Answer

To add a new question, follow these steps:

1. Click the Manage FAQ button
2. From your site's dashboard click 'Add' and then choose the 'Questions and Answers' option
3. Each new question must be assigned to a category
4. Save and publish

You can always edit your FAQs, reorder them and select other categories.

Question 2

Can you insert an image, video or gif to my FAQ?

Accepted Answer

Yes. To add media content, follow these steps:
 
1. Enter the app options
2. Click Manage FAQs
3. Create or choose the question you want to add media to
4. When editing your answer, click the image, video or gif icon
5. Add the content from your library and save the changes.

Question 3

How can you edit or remove the FAQ title?

Accepted Answer

You can edit the title from the options tab in the app. If you don't want to display the title, disable the option from 'Information to display'.

FAQ

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Customer service

About Joules Green

Veracruz 205 Bis, Col. Olivar de los Padres,
Del. Álvaro Obregón CP 01780 Mexico City.
01 (55) 6724 4088 / 01 (55) 7095 1373
administration@ joulesgreen.com

FAQ

Subscribe to our newsletter

Customer service

About Joules Green

Veracruz 205 Bis, Col. Olivar de los Padres,Del. Álvaro Obregón CP 01780 Mexico City.01 (55) 6724 4088 / 01 (55) 7095 1373administration@ joulesgreen.com

Veracruz 205 Bis, Col. Olivar de los Padres,
Del. Álvaro Obregón CP 01780 Mexico City.
01 (55) 6724 4088 / 01 (55) 7095 1373
administration@ joulesgreen.com